Case Studies & Testimonials

Raising concerns anonymously has helped more people feel confident in coming forward, that they are being listened to and, that something will happen. It’s been a great way to introduce people to speaking up and helping the Trust improve their preventative initiatives. Trying to help people to do the right thing, to report it and how to report it is so important. The most important thing for us is to get people speaking up and the two-way anonymous reporting channel provides this extra level of security for our staff to come forward The most important thing for us is to get people speaking up and the two-way anonymous reporting channel provides this extra level of security for our staff to come forward.

Simply providing an anonymous platform encouraged feedback allowing leadership to understand our people’s daily challenges, and best of all, we could track, address and respond to them. Allowing anyone to have a voice has helped us establish ourselves as an outstanding firm to work with

WorkInConfidence has provided platforms that have enabled staff to speak up and speak out, while we have the opportunity now to listen and engage with purpose. In the first six months, we have had more interactions on the platforms than we had in the first two years on the previous solution If a Trust has a part-time Guardian, this route is ideal due to the admin control functionality and delegation options, so other qualified and authorised personnel can be available to help answer concerns raised. You should have as many routes available as possible to help staff come forward and do the right thing, and an independent, anonymous reporting channel definitely helps to enable staff to come forward early, before the problems escalate. We get to hear about it before the staff go off sick or leave, and the Trust is in a better position to take preventative action – that’s the key”.

At Burness Paull, we've found using the WorkInConfidence platform has been an important part of building and sustaining a genuinely open workplace culture. It gives our employees the confidence to raise questions and speak up, helps leadership listen and respond more effectively, and demonstrates a visible commitment to employee wellbeing, inclusion, and good governance. The platform onboarding process was smooth, the platform itself is easy to use, and the client support service has been fantastic"

"Although since implementing WorkInConfidence, we have seen speak-up cases increase year on year, for me it's not just about the numbers. It's more about the nature of the issues now being addressed which weren't before. Being able to go back to people and have a two-way conversation has made such a difference. WorkInConfidence has stopped staff from leaving by resolving matters with early intervention. It's therefore reduced unwanted resignations and improved overall employee wellbeing. As far as functionality is concerned, the platform is as good as it possibly could be – extremely easy to use and much more flexible than anything else we’ve seen".