WorkInConfidence open or two-way anonymous speak up solutions

“Raising concerns anonymously has helped more people feel confident in coming forward, that they are being listened to and, that something will happen. It’s been a great way to introduce people to speaking up and helping the Trust improve their preventative initiatives. Trying to help people to do the right thing, to report it and how to report it is so important. The most important thing for us is to get people speaking up and the two-way anonymous reporting channel provides this extra level of security for our staff to come forward

Simply providing an anonymous platform encouraged feedback allowing leadership to understand our people’s daily challenges, and best of all, we could track, address and respond to them. Allowing anyone to have a voice has helped us establish ourselves as an outstanding firm to work with

WorkInConfidence has provided platforms that have enabled staff to speak up and speak out, while we have the opportunity now to listen and engage with purpose. In the first six months, we have had more interactions on the platforms than we had in the first two years on the previous solution If a Trust has a part-time Guardian, this route is ideal due to the admin control functionality and delegation options, so other qualified and authorised personnel can be available to help answer concerns raised. You should have as many routes available as possible to help staff come forward and do the right thing, and an independent, anonymous reporting channel definitely helps to enable staff to come forward early, before the problems escalate. We get to hear about it before the staff go off sick or leave, and the Trust is in a better position to take preventative action – that’s the key”.

The WorkInConfidence platform has been a valuable tool for our company over the past six months. Operating as an anonymous speak-up platform, it has further empowered our colleagues to express their thoughts freely. Our main usage has been the survey tools, it's easy to use for creating, deploying and analysing colleague surveys and as our colleagues engaged with the platform through anonymous engagement surveys, we witnessed a boost in confidence and trust in the system. The team at WorkInConfidence are really helpful and responsive, on hand to resolve and support in any way possible. The insightful analytics provided by the WorkInConfidence platform have become a key tool in our strategic planning, guiding us in making a meaningful and positive impact on the employee experience for our Majestic colleagues.