External Speak Up Phone Line

Access an External Speak Up Guardian or Contact

Provide that extra level of confidence and anonymity to encourage speaking up and whistleblowing. Our online Anonymous Speak Up platform is a great way to ensure your people can easily raise concerns.  However, some people prefer to be able to contact an external qualified Speaking Up contact. In some regulated sectors this is a regulatory requirement.  Having someone to talk to outside of your organisation offers that extra confidence to your staff.  Making speaking up safe and easy means you are likely to spot and resolve problems earlier, more often, and as a result, operate better. 

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Addressing the challenges

External Contact

Many regulated organisations (like NHS services) need a Freedom to Speak Up Guardian. Others would benefit from one.

Trust

An external contact can give your people greater confidence to speak up than using a member of your own team.

Capability

When they have concerns your people need an empathetic and knowledgeable contact. Our Speak up Guardians provide both.

Resolution

You and your people want solutions. Our Guardians listen and advise so a way forward can be found for all concerned.

How Speak Up phone line can help

Specially trained agents can facilitate anonymous conversations, whistleblowing, bullying and harassment reports and provide an extra level of confidentiality and advanced case management. As with everything WorkInConfidence does, safety, security and confidentiality are of utmost importance.

Dedicated Contact

Available 08:30 – 17:30 GMT weekdays where your people can speak with an appropriately trained contact adept at dealing with speaking up matters.

Full Trained Responders

Trained in handling and helping with speaking up matters. They have usually held previous roles as Freedom to Speak Up Guardians in the NHS.

Comprehensive Reporting

With reporting, you will receive regular reports on numbers and types of problems raised and recommendations for improvement.

Resolutions

Ensuring your staff always feel safe speaking up means you are more likely to uncover problems, and resolve them before it’s too late in the day.

Interested in how our External Speak-Up phone lines work?

Click below to get in touch with one of our team members or to read our success stories. 

What our customers say

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