Listening to Turn the Great Resignation into the Great Retention
In addition, the pandemic has provided employees with an opportunity to reflect where they stand and whether the organisation they work for aligns to their personal values. It’s impacting workforces throughout the UK. When organisations are struggling to recruit good, available talent, retention of employees is becoming critical.
Avoiding the Great Resignation
Most underlying issues that eat away at employees can be addressed in a civil, professional manner if only there were a way to capture the feedback.
It goes beyond providing a whistleblowing platform and once-yearly whistleblowing campaign; organisations need to be listening to their employees actively.
Colleagues want to be listened too. Unfortunately, virtual environments amplify the absence of the water cooler counselling sessions, leaving employees more frustrated and feeling like they don’t have anyone to turn to.
NHS Freedom to Speak Up Guardians lead the way
The NHS has learnt a lot since the introduction of the programme in 2016. Based on these insights and understanding of a five-year-long programme, the benefits are clear to all organisations: employees seek a platform to share their stories without fear of reprisal or castigation.
The platform that WorkInConfidence created and implemented at numerous NHS facilities has helped them connect more closely with employees, which has utility in every other industry, too. Together with the Freedom to Speak up Guardians, who are impartial parties trained to listen to and facilitate confidential conversations with employees, it has provided the Guardians with a platform to log and track employee feedback. Providing a baseline to report on and the results have been encouraging.
The number of cases reported have increased year on year, indicating that healthcare workers and employees in the NHS are confident and comfortable raising concerns with Guardians. And Guardians are more comfortable tracking and reporting on progress with WorkInConfidence’s solutions.