Harassment and Bullying

Harassment and bullying – It’s time to take it seriously or face the law

99% of employees can correctly identify harassment and bullying, yet only 6% of these instances are ever reported. Why is there such a large discrepancy in those brave enough to report harassment while everyone around who can identify it remains silent?

There are many forms of harassment still prevalent in the workplace, but movements like #MeToo and the Time’s Up Movement heightened the plight of the sexually harassed and marginalised to the point that governments around the globe were challenged to take a stand on all forms of abuse, which the UK. has done.

Following a lengthy process, the Government published its response to the consultation on sexual harassment in the workplace. And its commitments will have far-reaching implications for organisations and the types of harassment and abuse they guard against.

At a high level, the recommendations provide some comfort to victims with the onus for protecting employees from harassment, abuse and victimisation now placed on the employer. In addition, legislation will soon be introduced where employers found to have not taken reasonable steps to protect their employees from abuse by third parties could be held liable. The other two recommendations relate to providing volunteers and interns with a similar level of protection from harassment and abuse and, finally, extending the maximum allowable reporting period from three to six months.

Far-reaching consequences for both employer and employee

While the recommendations are still at varying levels of ratification and implementation, organisations should begin preparing for these measures and provide a comfortable environment where employees can feel comfortable to speak up now.

That is because survivors of harassment and abuse state that the reasons for not reporting harassment, bullying and abuse are rooted in fear and a lack of trust. These situations are emotional and charged, and for many employees, there is a lot at stake.

There is a fear of not being believed, fear that they will be tagged as a trouble maker by their colleagues, fear that they may lose their job, and the list goes on.

But possibly one of the greatest reasons that harassment, and indeed bullying, is rarely reported is because they have a lack of trust in the systems intended to support them. In some instances, the problem exists in the line of command that the incident needs to be reported to. Sometimes, it’s a lack of trust in the H.R. department’s ability to deal with certain types of bullying and harassment. Still, the outcome is typically the same, employees bottle it up, which is terrible for the organisation and the harassed individual.

The devastating affect of bullying and harassment

As a result, the abuse continues; employees feel more disconnected and less engaged, affecting workplace productivity and performance, and the employee/employer relationship ultimately breaks down. Harassment and bullying is a terrible catalyst for a downward spiral that ruins lives and can cause irreparable reputational damage for those involved and the organisations they work for, too.

Government maintains that everyone should be able to live and work without the fear of encountering violence or harassment, which is why it has committed to tackling harassment in all its forms.

Types of harassment

Harassment takes many forms – physical, psychological, discriminatory and sexual harassment – and can come from those you work with or third parties like customers and contractors, none of which are ever acceptable.

Most of us think we probably know what workplace bullying is, but it is accurately defined as any unwanted behaviour that makes someone feel intimidated, degraded, humiliated or offended regardless of the place or platform.

The rise in remote work has consequently led to a dramatic increase in Cyberbullying and harassment as perpetrators find power and comfort from the safety of their keyboards and computers. In a Rights of Women survey from January 2021, approximately 45% of women from England and Wales surveyed said they had been sexually harassed on online work platforms.

Bullying and harassment is often missed but can be equally well observed in an organisation because it is based on behaviours that many see as harmless.

The above are all forms of bullying meted out on all types of employees, many of which are deeply affected by it. On the face of it, these “harmless” actions have an extremely negative impact on those who fall victim to bullying.

What you can do now?

While we wait for Government to implement the new legislation, some steps can be put in place immediately:
The right conversations are taking place at the proper levels, resulting in safer, more considered workplaces, but this needs to be backed up with a commitment from employers to adhere to these measures and support them by providing safe and secure tools and platforms for employees to speak up.

And those who observe abuse and harassment need to be empowered and brave enough to speak up too. We should never be in a situation where victims suffer at the hands of the abusers and the workplace that is there to protect them.

You can’t tackle bullying if you don’t know about it, so make sure you have a good speaking-up process.

WorkInConfidence provides the industry-leading anonymous dialogue system, Protect, where staff can raise ideas or concerns and give candid feedback to management confidentially. With this in place, you’ll tackle any issues that come to light and keep valuable employees in the organisation.
A safe and secure way for your people to anonymously raise concerns via phone, tablet, or PC, ensuring you are aware of any workplace issues and can respond quickly and accordingly
A secure online place to record, track, update, and report on all speaking up matters, whether raised through WorkInConfidence or directly.
Easily set up, run and interpret surveys on engagement, respect, wellness or other topics to ensure you always understand your people, their needs and motivations.
Demonstrate your commitment to collaboration with discussion boards to accelerate employee engagement and gain greater insights – anonymous if required.

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