Mar 27, 2019 | Company Culture
In 2015, Sir Robert Francis completed the second of his two reports for the government into failures at the Mid Staffordshire NHS foundation trust he had this to say: “The message from staff who have suffered as a result of raising concerns has been loud and...
Sep 27, 2016 | Company Culture
There probably isn’t a day that passes without an email dropping into my inbox asking me to leave some feedback on something that I have bought or how it was packaged. Have you considered surveying staff more frequently? Ratings are vitally important for both buyers...
Sep 15, 2015 | Company Culture
Two items about statistics and organisations struck me recently: The Law Society periodically requests legal firms to complete a questionnaire on diversity: A number of people were suggesting on line that this was not relevant to them because they were in small firms...
Jul 14, 2015 | Company Culture
Now that the dust has settled on the UK general election it’s time to reflect. In this case not on the social and economic consequences, but one really strange aspect of the election. I don’t mean UKIP picking up 15% of the vote and one seat, or the SNP routing all...
Jun 23, 2015 | Company Culture
In the previous post we took a look at how NHS staff felt about communication with senior management in their organisations. This time we focus on communication after an incident of bullying and/or harassment. This covers another of the important NHS Staff Pledges....
