Nov 8, 2016 | Company Culture
In the age of the computer the vast majority of many business communications are text messages. By this I don’t just mean SMS messages. I mean emails, instant messages such as Skype, WhatsApp, Facebook messenger, business communication platforms such as Slack and...
Jul 19, 2016 | Training and Development
Often as an internal communicator in the charity and higher education sectors I find myself needing to communicate with diverse groups of people. From fundraisers to policy makers, from researchers to HR managers, from practice staff to tutors. And many more besides!...
Nov 24, 2015 | Company Culture
It’s now over 25 years since Sidney Yoshida first presented his study on the “Iceberg of Ignorance”. It’s not unfair to suggest that the polar ice caps have in that time melted considerably more rapidly than the Iceberg of Ignorance. The Iceberg of Ignorance...
Oct 20, 2015 | Company Culture
How close are you getting to your staff? Can you sense their mood? The video embedded below shows Evernote CEO, Phil Libin, working as a barista in the coffee shop in Evernote’s reception. Every employee is expected to take a turn at the machine and does on...
Aug 4, 2015 | Company Culture
How can you make teams work effectively when not everyone is in the same location? In this post we take a look at some of the issues and how you can maintain that all important employee engagement even when the team isn’t all under one roof. These days it is hard to...