TwoWayVision Case Study

Sue Ryder

 

TwoWayVision has been instrumental for Sue Ryder in improving staff experiences and has helped management to concentrate on areas that staff really care about.

 

The Client

N

Provides incredible hospice and neurological care

N

More than 3,000 staff and 11,000 volunteers working across the UK

N

Over 450 Sue Ryder Shops in the UK

N

Three regional offices based in London, Sudbury and Doncaster

Key Objectives

  •  To distribute a bespoke employee engagement survey with well-researched questions reflecting what was important to Sue Ryder
  • To achieve a high completion rate with thorough, actionable results
  • To ascertain what is important to staff in order to enhance working environments

The Solution

N

TwoWayVision offered the flexibility Sue Ryder needed

N

 All staff invited to take part either online or through printed copies

N

 The latest survey received the charity’s highest participation rate yet

N

Management can pinpoint the ways to create better working environments

“TwoWayVision helps us to focus on what’s important to people and know where to put our energies.”
– Liz Meineck, Sue Ryder