Sometimes you might want an external phone contact for when your people wish to speak with a trained individual from outside of the organisation
- Dedicated number to call
- Trained responders
- Available office hours
Available as an add-on to WorkInConfidence PROTECT
External Speak-up Phone Line
Dedicated Phone Number
We provide you with a dedicated phone number available 08:00 – 18:00 weekdays where your people can speak with an appropriately trained contact adept at dealing with speaking up matters.
As you are provided with a nominated contact, rather than purely a switchboard, if the contact is unavailable the staff member will be contacted within 24 hrs.
Fully Trained Responders
External Contacts are trained in handling and helping with speaking up matters. They have usually held roles as Freedom to Speak Up Guardians in the NHS.
Details of cases will be securely recorded in our Consolidated Case Management system and regular reporting can be provided and consolidated with cases reported through WorkInConfidence.
Safe & Secure
Like everything WorkInConfidence do the confidentiality and security of your data is of upmost importance.
WorkInConfidence PULSE platform underpins a healthy culture by redefining how you connect, engage and communicate with your people.
Provide a safe and secure environment for your people to raise issues and surface concerns so you can resolve them quickly
UNDERSTAND & LEARN
Run a wide range of topical polls and surveys to really gain an understanding of how your people are feeling